Orders are processed within 1-3 business days. Estimated delivery times:

• USA / Canada / UK / Australia: 7-14 business days
  
  
  
• Other regions: 10-20 business days
  
  

You’ll receive tracking updates every step of the way!

Yes! As soon as your order ships, you’ll get an email with your tracking number so you can follow your package’s journey to your door.

Please contact us at support@vexashop.de immediately. We’ll make it right, whether that’s locating your package or arranging a replacement.

We offer a 14-day return policy. If you’re not 100% satisfied with your purchase, contact us within 14 days of receiving your order to request a return or exchange.

Email us at support@vexashop.de with your order number and reason for return. We’ll guide you through the next steps!

Once we receive and inspect your returned item, we’ll process your refund within 3-5 business days back to your original payment method.